Limited Warranty This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, ZUUM will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. ZUUM will either repair the Product at no charge, using new or refurbished replacement parts. The Warranty Period for Physical Goods purchased from ZUUM is 3 years from product code date for XVR’s, DVR’s, NVR’s, ( 1 year for HDD’s). For all other ZUUM products a 2 year Warranty Period from product code date. TV Brackets have a Lifetime Limited Warranty. BSTOCK items have a 1 year warranty from code date. This Limited Warranty does not cover any problem that is caused by: conditions, malfunctions or damage not resulting from defects in material or workmanship. To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. Return Manufacturer Authorization (RMA) is required before sending back Physical Goods. 888-861-7351, support@zuum.life |